Patient Pay Source
Through a patient interview process, this Web based program will determine eligility for charity, state and federal programs. Upon determination, the applications will be completed and sent to the appropiate agencies. Payment arrangements can be set up during this process according to your facility guidelines. This program is customized specifically for your facility.
Early Out/Call Center
Early Out is designed to handle non-delinquent accounts in the early stages of collections. We call as a representative of your company and set up payment arrangements based on your guidelines.
The Call Center works through the Early Out program to make outgoing calls such as scheduling, insurance follow-up, and reminders, etc.
Payment Monitoring
You may use this program to follow up on your existing payment arrangements. TSA will monitor the accounts to keep them in a non-delinquent status, which includes reminder calls and letters.
In-house Collections Services
Trained professional(s), capable of handling all aspects of your receivables process, will work in your office.
Letter and Call Service
One letter is sent to the debtor followed by one phone contact emphasizing the importance of payment on the account and a final chance to clear the account before it goes to regular collections.
Pre-collection
We notify the debtor through one or two notices stating the urgency of clearing the bill, before transferring to regular collections.
Regular Collection/Legal Action
These accounts are directly handled by our trained telephone collectors. Notice is given to the debtor that if the account is paid, it will not be placed on their credit file.
If legal action is required, we will proceed if the debtor’s assets warrant further action. This is done only with your authorization. We pay all attorney's fees and filing fees in order to obtain a judgment.