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Hotline Consultant

Call Center Services

Consider Us an Extension of Your Team

We know the importance of a good first impression. While we leverage today’s technology for a robust process, we always remember that a courteous caring voice on phone can make all the difference.  Our experienced and caring staff gives your customers the white glove service you expect.  Our flexible services and rates will fit your budget.

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Our Services

  • Inbound and outbound customer service

  • Appointment setting 

  • Live Chat

  • Event and trade-show follow up

  • Surveys

  • And more

Medical and Commercial Expertise!

Increase Customer Satisfaction

TSA partnered with a commercial business that wanted to outsource its inbound call support.  

After creating a custom program designed specifically for their industry and leveraging the expertise of the TSA team the company immediately realized:

  • Fewer Inbound Calls

  • Decreased Abandon Rates

  • Reduced hold times by 10 minutes

A partnership with TSA could yield the same kinds of efficiencies and increased customer satisfaction for you. 

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Why Outsource? 

Whether it’s a short-term campaign or on-going service, partnering with an experienced call center saves you the cost of staffing, training, office space, equipment and other overhead expense. 

While some companies could set up their own call center, most don’t have the resources to develop and staff a team that can flex with call volumes. 

Why not partner with TSA and let us focus on call center services while you focus on your core business! 

Memberships & Accreditations

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